James.k.Polk wrote:
Ten minutes later his wife calls. Demands to know why we didn't call er five months ago. Claims that we called the kid, who is apparently too stupid to tell his mom he got a voicemail from the store. Expects me to make good on the exchange arranged FIVE FUCKING MONTHS AGO because she says it's our fault she didn't get the message and come in FIVE FUCKING MONTHS AGO to swap the device.
I listen to her call me a liar. I listen to her proclaim that she is "going to talk shit" about cell phone mining corp, inc to everyone she knows. I listen to her demand that I make good on the exchange of the phone. I give her my district manager's number. And now I will drink whiskey.
Funny part is, she expects I am going to call her back to resolve the matter.
I am not.
Don't ya love it when people lose their shit over their own mistake and expect someone else to fix it.